Privacy

The privacy of our customers is very important to us. We believe in respect and privacy in every regard. You can rest assured that your order and details are placed in complete confidence. We will never sell, trade or intentionally disclose our customer's names or private information to another company. Your details won't be used for reasons other than order processing, order follow-up and occasional information updates from our company.

Ordering Policy

To avoid delivery problems, we highly recommend you:

1. Check all addresses that you provide for gift basket recipients to make sure that they are complete and current.

2. Be sure to include any suite and apartment numbers.

3. Include telephone of recipients for gift baskets being delivered by courier so that we can make arrangements if need be. Phone numbers are highly desirable for packages being shipped and can help avoid delivery problems.

Gift enclosure cards with your personal message are included with all purchases.

We make every effort to be sure all information on this website is complete and accurate. If an error does occur, we reserve the right to make all necessary corrections.

Based on season and availability, we reserve the right to make component substitutions using items of comparable or greater value.

Satisfaction

We guarantee quality gift arrangements that the recipient is sure to enjoy.  If for some reason you are not satisfied with your purchase at the time of delivery, please contact us via email within 48 hours of delivery.

Your satisfaction is guaranteed. If there is a problem, please contact us as quickly as possible, retaining all products and shipping materials

Security

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL

ALL staff are kept up-to-date on our security and privacy practices. Staff are regularly notified of and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.